Frequently Asked Questions
Your guide to a seamless shopping experience at Westside.
What is the standard shipping timeframe for my order?
We typically process orders within 24-48 hours. Standard domestic shipping takes 3-7 business days, while express options are available at checkout for faster delivery.
How can I return or exchange an item?
You can return or exchange any unworn item with original tags within 30 days of purchase. Simply visit our online returns portal to generate a prepaid shipping label.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and easy checkout.
Are your clothing materials sustainably sourced?
Westside is committed to ethical fashion. Many of our collections use organic cotton and recycled polyester; look for the 'Eco-Conscious' badge on individual product descriptions.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.